Systems Transformation

All Home and our partners are engaged in a multi-year system transformation process, shifting our services and housing to be person-centered, housing-focused, low barrier, and data-driven, all aimed at making homelessness rare, brief, and one-time, and to reduce racial disparities.

Last year, following an action step agreed to in our Strategic Plan, we evaluated our programs and approach, hiring outside consultants to review local data, our governance structure, and our program approaches. All Home, United Way, King County, and the City of Seattle, commissioned the review to help us plan and prioritize changes to bring about the greatest possible reduction to homelessness. Focus Strategies used the System Wide Analytics and Projections (SWAP) suite of tools to conduct this review. In addition, the City of Seattle hired Barbara Poppe to review City investments and make recommendations, which were used to develop the City’s Pathways Home Initiative.

Reforms are underway, such as improving program models for shelter, diversion and rapid rehousing. King County, United Way, and Seattle have revised contracts and competitively bid funding aligned with the recommendations. And signs of progress include that 12% more people who had been homeless were housed in 2015 than 2016, and 52% more people were housed in 2016 than in 2013.

The full SWAP report by Focus Strategies can be found here.

The results of the SWAP analysis were shared in a community meeting on September 8, 2016.  The PowerPoint presentation from the community meeting is available here.

The full report by Barbara Poppe for the City of Seattle can be found here.

The City of Seattle’s Pathways Home Initiative can be found here.

The results of the SWAP analysis were shared in a community meeting on September 8th.  The PowerPoint presentation from the community meeting is available here.

The consultants have provided us with a roadmap and we are now charged with implementation; determining the best way to apply these recommendations given our local context. The SWAP analysis clearly shows that homelessness can be solved, by using data, applying best practices at every level, and coordinating efforts to create a more person-centered, seamless system. The analysis is also clear that we must stop less effective practices, and shift fully to approaches that are most effective at getting people into housing.

The funders who have commissioned the SWAP analysis are committed to taking action on all of the consultants’ recommendations though the work cannot be completed in a day. With a memorandum of understanding, the funders are moving forward with Revised System Wide Performance Targets and New Minimum Standards.

The signed memorandum of understanding is available here.

The Revised System Wide Performance Targets and New Minimum Standards are available here.

The full Systems Transformation Implementation plan is available here.

Shifting to a new approach requires collaboration and participation from all partners in ending homelessness, including funders and housing and homeless service providers as well as philanthropic and cross-system partners. Shifting how we work at the governance and street levels, continuously learning from data, provider experience, and direct client feedback, requires significant effort and outside support. All Home is committed to supporting our entire continuum through these changes and will be using a Capacity Building Plan as the platform to carry out the training, technical assistance, and community dialogues that are necessary to make these shifts.

The Capacity Building Plan is available hereLearning opportunities will be announced via the All Home Weekly Newsletter and on the All Home calendar (no longer on the above plan, which describes the types of training and support opportunities which will be made available).

Upcoming training, workshops and learning opportunities for early 2017 (more details to come) will include:

  • Critical Time Intervention
  • A Housing First System (part 2)
  • Property Management and Service Delivery Round Table
  • Racial Equity and Social Justice Forum
  • Rapid Re-Housing
  • Trauma-Informed Care

Materials from past All Home-sponsored learning events

A Housing First System: Our Solution to Own (December 13, 2016)
A Housing First System Training PowerPoint
USICH Housing First Checklist
CSH Housing First Assessment
Housing First Presenter Bios
10 Fears About Housing First
Housing First Resources Handout
Local Housing First Action Handout
Anti-Racist Multicultural Organization Continuum
Article: Beyond Diversity and Multiculturalism by Mary Pender Greene
Identifying Institutional Racism Folio (City of Seattle)
Cost Effectiveness of Housing First:
Frequent Users Service Enhancement Evaluation
NAEH Cost of Homelessness
USICH Core Principles of Housing First & Rapid Re-Housing Webinar

Diversion (November 15, 2016)
Diversion Training PowerPoint

CEA Cultural Humility Training (July 7, 2016)
Cultural Humility Training Agenda
Cultural Humility PowerPoint
Power & Control Wheel Handout